Navigate today’s most pressing health industry challenges with a leading global expert by your side.
Meet growing needs for innovative insurance solutions while increasing operational health and improving compliance.
Deliver on the promises of the past and create smart solutions for the future.
Manage complex risks using data-driven insights, advanced approaches, and deep industry experience.
This is a place where your ideas and insights make an impact. Where an independent, entrepreneurial spirit is an advantage. And where diversity of thought and experience makes us who we are.
Data-driven insight. Deep expertise. Transformative innovation. Since 1947, Milliman has delivered intelligent solutions to improve health and financial security.
Last Updated – December 2023
Like many companies, Milliman monitors the use of its websites by collecting aggregate data. No Personal Information is collected in this process. Typically, Milliman collects data about the number of visitors to the website, to each web page, and the originating domain name of the visitor's Internet Service Provider. This data is used to improve the usability, performance and effectiveness of Milliman’s website.
The Personal Information we collect varies depending upon the nature of the services provided and our interactions with individuals. In the context of the collection of data through this website, Milliman’s marketing activities and contract administration, we may collect following categories of Personal Information.
Name, contact information and other identifiers:
Visitors to our website https://cn.milliman.com/ :we may collect the first name, last name, title, company, phone number, location, email address, subject of the request and message given for the purpose of the management of the relationship with clients and the administration of the website.-Clients’ representatives, officers, agents and employees, business partners, providers, parties to a contract (name, professional address, title, email address and other professional contact details) for contract administration purposes. The professional contact details of clients’ representatives, their employees and business partners are also used to activate and maintain client accounts, including for billing purposes, formal communications in relation to the scope of contract, due diligence and conflict checks, to facilitate the communication, to fulfill requests or respond to inquiries about Milliman products or services and to provide offers and information (as permitted by law) about products, services, or events offered by Milliman or that Milliman thinks may be of interest. Milliman may also use professional contact details of its clients’ employees for the purpose of sending surveys, questionnaires or for the purpose of organizing contests.
Personal Information from public resources:
We may also collect and process limited Personal Information about you from public resources (such as LinkedIn) including your name/surname, email address, telephone number, organization, title/position, profession, professional interests, to allow us to assess a potential interest in our services and to contact you for marketing purposes.
Milliman may rely on your consent for the sending above mentioned marketing communications when so required as per PIPL, in which case we will seek your consent prior to the sending of the communication.. When we communicate with you regarding the products and services we offer or develop, you will be given the opportunity in each communication to unsubscribe and prevent future communications of that sort. If you do not want us to collect your Personal Information for our marketing emails, you have the right to withhold your consent. If you wish to withdraw your consent or unsubscribe from direct marketing communications from us, you may write to us at [email protected] requesting the same. We will cease using your Personal Information for direct marketing purposes once you have requested us to do so.
If you provide us with Personal Information of another individual, it is your duty to make sure that these individuals have consented to or are appropriately informed about the processing of their Personal Information by Milliman.
You should also ensure that all Personal Information submitted to us is complete, accurate, true and correct. Failure on your part to do so may result in our inability to provide you with the products and services you have requested.
No automated decision-making, including profiling, is undertaken based on the Personal Information collected from you.
Methods of Processing
We process your Personal Information by means of the following methods:
Milliman has taken all reasonable and appropriate measures (technical, organisational and contractual) to provide an adequate level of data protection for any Personal Information collected, processed, transferred, and shared globally by us. As Milliman Inc. will be processing your Personal Information as a Personal Information Handler, and your Personal Information is being transferred to a country outside China for the purposes as described above, we will ensure that we have obtained your consent to such cross-border transfer when legally required and that we comply with relevant regulatory requirements prescribed under Applicable Laws.
Please note that in accordance with PIPL, we will be conducting a Personal Information Protection Impact Assessment prior to making any such data transfers, to assess the impact on personal rights, and security risks of the transfer; and to ensure that the protection measures adopted are legal, effective, and compatible with the degree of risk. We ensure that we take all necessary steps for the protection of your Personal Information in accordance with the requirements prescribed under the PIPL law.
Milliman’s websites, products, and services are not directed to children, and Milliman does not knowingly collect Personal Information from children. If a parent or legal guardian becomes aware that his or her child has provided Milliman with Personal Information without their consent, the parent or legal guardian should contact Milliman at [email protected], and Milliman will take steps to delete any such Personal Information.
Milliman’s website may contain links to websites hosted and operated by companies other than us (“Third-Party Websites”) to which you can export (part of) your Personal Information
We are committed to ensuring that any Personal Information that we collect about you is accurate, complete, and up to date and is required for the purposes for which it was collected.
You have specific rights in relation to the way that we use your Personal Information under Applicable Laws. These include the right to:
Please note that we do not use your Personal Information for any automated individual decision-making.
Any enquiries or any request to exercise your rights may be sent by email to: [email protected].
Where we process your Personal Information based on your consent, you can withdraw your consent at any time. However, your withdrawal of consent only applies to how we use your Personal Information in the future and not to processing activities we have done in the past.
If you do not provide your Personal Information, provide it inaccurately or require us to delete it, then we may not be able to provide you with the product or services you have requested.